Privacy Policy

Effective Date: August 1st, 2025

CoolKidsLab LLC (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of our users, including children, parents, and guardians. This Privacy Policy explains how we collect, use, share, and protect information when you use our services.

1. Who This Policy Applies To

This policy applies to:

• Students using CoolKidsLab LLC services.
• Parents or guardians who create or manage student accounts.
• Visitors to our website or users of our apps and platforms.

2. Information We Collect

We collect two types of information: Personal Information and Non-Personal Information.

A. Personal Information

This includes data about a learner and guardian:

• Learner name
• Grade Range (elementary, middle, high school)
• Guardian name and email
• Learner learning preferences without personal identifiable information
• Payment information (handled and processed securely by third-party providers)
• Learning history, usage data without personal identifiable information

B. Non-Personal Information

This includes:

• Browser type, IP address, device type
• Cookies and similar technologies (used to improve site performance)

3. How We Use Your Information

We use your information to:

• Provide tutoring and educational services
• Personalize learning experiences
• Communicate with users about scheduling, content, or support
• Improve our platform, features, and support
• Meet legal obligations and ensure child safety

4. How We Share Information

We do not sell your personal information. We may share information with:

• Service providers (e.g., payment processors, analytics tools)
• Legal authorities when required to comply with the law or protect users
• Parents or guardians, when the account belongs to a child

All partners are required to maintain strict data security and confidentiality.

5. Children’s Privacy (COPPA Compliance)

We comply with the Children’s Online Privacy Protection Act (COPPA). We only collect personal information from children under 13 with verifiable parental consent. Parents may review or delete their child’s information at any time by contacting us.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Save your preferences
• Monitor performance and user activity
• Enhance user experience

You can control cookie settings through your browser.

7. Data Security

We use administrative, technical, and physical safeguards to protect your information. However, no system is 100% secure, so we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location, you may have rights to:

• Access the data we hold about you
• Correct inaccurate data
• Request deletion of your data
• Object to or restrict certain processing

To exercise these rights, contact us at info@wmbl.app.

9. California Privacy Rights (CCPA)

If you are a California resident:

• You have the right to know what personal information we collect and how we use it.
• You can request access to or deletion of your personal information.
• We do not sell your data.

You can exercise your rights by contacting us at info@wmbl.app.

10. International Users (GDPR)

If you are located in the EU or EEA:

• We process your data based on consent, contract, or legitimate interest.
• You may withdraw consent at any time.
• You have the right to lodge a complaint with your local data protection authority.

11. Data Retention

We retain personal information as long as needed to provide services and comply with legal obligations. You may request deletion of your account at any time.

12. Data Breach Notification

In the event of a data security incident, we will notify all impacted users via email on file within 72 hours and report to law enforcement as required under California Data Security Breach (SB24) regulation.

13. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.

14. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you through the website or email.

15. Contact Us